Ways To Conduct
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Business with Charm & Savvy
Table of Contents
Introduction — Why You Need This Resource
Chapter 1
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Opening Moves: Making Initial Encounters Work
Chapter 2
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Business Dress 101: Handling Attire Problems in the Workplace
Chapter 3
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Correspondence: Putting It Down in Black and White
Chapter 4
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Sound Advice: Making the Right Phone Impression
Chapter 5
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Cubicle Protocol and Time Management: Functioning Well in the Office
Chapter 6
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Meetings: Getting It All Together
Chapter 7
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VIPs: Dealing With Key Decision-Makers
Chapter 8
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Unfamiliar Settings: Handling Social Situations
Chapter 9
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Off the Beaten Path: Coping With Challenges
Chapter 10
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Common Questions
Appendix
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International Etiquette
Bibliography
